direkt zum Inhalt springen

direkt zum Hauptnavigationsmenü

Sie sind hier

TU Berlin

Page Content

There is no English translation for this web page.

Conflict Management

This course ist to learn how to deal with conflicts in a confidential atmosphere.

Objectives and content:

  • Definition and understanding of conflict
  • Difference between constructive and problematic conflicts
  • Discovering your own pattern of resolving conflicts
  • Adept and resourceful negotiation of a solution acceptable to all parties
  • Effective use of phraseology
  • Learn techniques to solve conflicts, find compromises, and allow different views
  • Understanding of one's own coping strategy and what leads to a strong performance
  • Positive and negative effects of language and body language
  • Identify cultural differences and the impact on conflict
  • Role-play exercises with trainer and group feedback to put the learning into practice

Participants: Members of the Technische Universität Berlin

Requirement: English skills level B1

 

S/Conflicts
Date
Day
Remarks
10.09.2018
08:30 -16:00
Lecturer:
Ms Svenja Neupert.     
Venue:
H 9132

back to overview: Sprache und interkulturelle Kompetenz 2018

 

 

Zusatzinformationen / Extras

Quick Access:

Schnellnavigation zur Seite über Nummerneingabe

This site uses Matomo for anonymized webanalysis. Visit Data Privacy for more information and opt-out options.

Kontakt

Carola Joswig
314-24627
II PE-WB 11
Room H 9131

Anmeldeformular

Dienstvereinbarung WB