direkt zum Inhalt springen

direkt zum Hauptnavigationsmenü

Sie sind hier

TU Berlin

Page Content

Module II

Module II: Communication and conducting a conversation - 1 day

  • Luhmann’s model of communication, Watzlawick’s model of communication
  • Factors affecting the impact of psychological roles - Eric Berne’s transactional analysis, maintaining your inner and outer bearing, clear and respectful communication, providing feedback, active listening
  • Management using Steve de Shazer’s notions of systematic and circular questions
  • Conducting a conversation with staff

Back to the overview  Junior management program START 2018
























Zusatzinformationen / Extras

Quick Access:

Schnellnavigation zur Seite über Nummerneingabe

Auxiliary Functions

This site uses Matomo for anonymized webanalysis. Visit Data Privacy for more information and opt-out options.



Antje Kürschner
314 - 23767
H 9130